A few years ago I switched from delivering books via WordPress downloads to Bookfunnel. Now and then, folks ask why. “Because it reduces my pain without escalating yours” is trite, but true. Here’s the full explanation.
When I first opened tiltedwindmillpress.com, I provided files at obfuscated filenames. By the third direct sale, someone had shared the link to eleven thousand of their closest friends. Pirating my books is a jerk move, but pirating them off my own server is downright insulting.
Woocommerce provides access controls for downloads, letting me limit the number of downloads. I set it to ten and moved on.
That eventually caused problems, though. Now and then someone would need to redownload their books more than ten times. People want help loading their files onto devices. Woocommerce’s download management is clunky, probably because they didn’t anticipate my use case. Bundles like The Full Michael took hours of painstaking labor to update. (I don’t remember if I actually launched TFM before Bookfunnel, but the thought of doing it the old way causes keyboard-trashing shudders, so my body certainly remembers.)
Bookfunnel lets me provide epub, mobi, and PDF, all easily labeled. If you create an account at https://my.bookfunnel.com, they’ll let you redownload your books as many times as you like. When I update a book, updates actually propagate across the accounts. They can help you load your ebooks onto whatever weird ereader you own. I pay them for this service specifically so they leave my customers the heck alone.
I’ve written before how the Internet’s business model is betrayal. What will I do if Bookfunnel gets bought and decides to exploit everything and everyone?
I’ll stop using them.
Yes, having my readers’ email addresses in the hands of an exploitative firm would suck. I am highly confident that exploitative firms already have that information, however. Many of you use disposable or filterable addresses for exactly that reason. I would take the money I spend on Bookfunnel and give it to a WordPress contractor to have them manage the files, or to even write a Woo-compatible WordPress plugin for ebook management.
So: ease of management, ease of re-downloads, and help loading books on your devices. That’s why.
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