Category: business

(This post went to Patronizers at the beginning of December, and to the public at the beginning of January. Not a Patronizer? You could be.)

Autumn is my favorite Michigan season. Cool enough at night to wear sweatpants, warm enough in the day to wear shorts. Oh well, it’ll return. Some distant day.

Mostly shorter bits for you this month.

The immediate news is that despite the election, we’ll be staying in Detroit for now. We’re under less threat than many other people, and there are family issues with leaving. All I can say about this is that we’re preparing for trouble. On to happier things. Among them, long-term and short-term goals, business structure crap, and what I’m doing next.

I have a daft career. Tales that I dash off in a day go viral. Books that I spend a year writing and that fill obvious needs crumple like tinfoil submarines. The good news is, I’m far from the only creator this happens to. Well, my favorite mainstream rock band is Blue Öyster Cult. (Who? That’s as mainstream as I get, sorry.) If you know nothing else about the band, you’ve almost certainly seen SNL’s Cowbell Sketch about recording their biggest hit. That sketch went viral. Decades after the sketch, guitarist Buck Dharma was interviewed about surviving that sketch, and how to have a fifty year career. If you make stuff, and intend to make stuff over the long term, it’s worth reading.

Also, be careful when you pick your nom de plume. You might be stuck with it in your 70s, so be sure it’s cool as hell.

Next up: taxes. I’ve been struggling with my business structure for a while now, and the RYOMS kickstarter has shifted reorganizing from “an item on the to-do pile” to “set it on fire and shove it up my nose until I fix it.” The trick is finding an accountant who can handle intellectual property. That’s a highly specialized field, even among tax attorneys; your local CPA ain’t it. I have a bias towards using local people as much as possible, so I’ve been hunting in Detroit and then through greater Michigan. I had a call today with a top tax attorney, who told me I wouldn’t find the person I’m looking for in Michigan. I’m now querying my out-of-state writer friends, many of whom have IP tax attorneys. I get access to the same tax rules as other IP creation companies, so I need an actual, legitimate Hollywood accountant. Dog save me.

Finding that person is a right pain, though. I’m pretty sure I could hire Ernst & Young or one of those companies, but I’d rather have someone a little smaller and with a brain that’s a little more twisted. Fortunately, a friend JUST sent me a couple firms that presented at Author Nation so I have a small amount of hope.

Finally, the bit that’s probably of more interest to folks:

My experience over publishing the last few books, especially RYOMS, tells me a few things.

• People will sponsor tightly focused tech books.
• People will back such books on Kickstarter.
• If an ebook is not available on Amazon, people will come to my store or Gumroad instead–especially if you explain why.

Self-publishing and print-on-demand technology has improved over the last few years. I can now produce a reasonably robust ebook. Current POD binding techniques let us reasonably publish 600-page 7″x10″ books. I’m wondering if it’s time I self-publish a big tech book. Ideally I’d get the Absolute OpenBSD rights back from No Starch Press and do a third edition. (While I own the copyright on my NSP titles, that copyright is exclusively licensed to them.) If not that, a title like “Transcendent OpenBSD” would suffice. (NOT SAYING I’M DOING THIS BOOK, RIGHTS ARE COMPLICATED, THIS IS HYPOTHETICAL.)

There’s some risks in this, even beyond the time I’d spend writing the book. My back-of-the-envelope math 600-page print-on-demand book would retail for about $100, the ebook version about $40-$50. That’s steep. I know many tech books cost that much, but still. I’ve never even imagined charging that much for a self-pub title. The sponsorship and Kickstarter prices would increase. Basically, with that many words everything doubles or triples. Daydreaming about these kinds of numbers feels deranged.

Holding the price down that far assumes I make some fierce changes to the production process. I’d outsource indexing. A larger book would require several rounds of print proofs. The print Mastery books use a larger font. Squeezing an Absolute book into 600 pages doesn’t allow that; it’s basically “cram half a million words into this form factor no matter what it takes.” The result looked fine half a lifetime ago, but so did many other things. Here’s a page of RYOMS versus a page of AO2e. NSP’s print size is comparable to that used by other big tech book publishers, so I’m confident that they have achieved Minimum Viable Font.

Smaller print makes a huge difference, both in how many words you can cram in and legibility. This is clearly an Old People Problem.

On a related note, I have to do my production work on a commercial operating system. Microsoft is deprecating Windows 10 and my 9-year-old desktop can’t be upgraded to Windows Bloody Vomit11, so I bought a new workstation. I’m not saying I bought something with 128GB RAM because of this project, but Adobe has long considered my hardware a suitable replacement for their programming chops.

This whole concept is built on sand, though.

If I said, “Hey sponsors, I’m doing a giant book but ebook/print sponsorships will run $75 and $200,” would they nope out?

If the print book retailed for $100, would people buy it?

If I reclaim the rights for Absolute OpenBSD, the third edition would have a different production style than the first two editions. Would that alienate returning readers? Should I emulate the earlier edition’s cover art or use a Mastery-style cover?

Every book needs copyediting. Making changes after publication would be extra expensive, so I would need two copyeditors. Both would cover the entire book.

So, yeah. It’s tempting. A Kickstarter might break $100K, but have commensurate expenses. No reward without risk, no debacle without daftness.

But it’s getting late. I should put down the spreadsheets, put on Extraterrestrial Live, and be glad that SNL has never noticed me.

[This post went to Patronizers at the beginning of November, and to the public at the beginning of December. Not a Patronizer? Sign up at https://patronizemwl.com. Okay, fine, technically, you don’t sign up there. You get to choose between my Patreon and my private patronage system. Still, you all get treated with the same confusion and astonishment. There’s no way these silly posts are worth $12/year, let alone what the daft folks like the infamous First Wildebeest send me. But here you are anyway.]

The important thing first: if you’re reading this on tiltedwindmillpress.com, and you want to receive announcements of new posts by email, you need to sign up again on the right-hand sidebar. I previously used Jetpack for emailed announcements, but the WordPress.com/WP Engine feud moved “ditch Jetpack” up to the top of my “annoying tech tasks” list. This is the last announcement that will go out via the old system.

Also: the RYOMS online launch party (a result of the Kickstarter campaign) will be held on 23 November 2024. There’ll be one session at 1500 UTC (10AM EST), and another at 2400 UTC (7PM EST). That’ll give the Europeans and the US West Coast reasonable sessions, and once again welcome the surprisingly robust contingent of Australian insomniacs. Mark your calendars.

I don’t have links yet, because this launch party will be different than previous ones. My last one was for Prohibition Orcs. That campaign had 197 backers, plus y’all. 26 folks attended. If I scale that up to RYOMS’ 1966 backers, that means I’ll have about 260 people. Even divided between two sessions, that’s a lot. My Zoom account can handle 100 attendees. I’m running a survey to see which backers wish to attend. If there’s anywhere near 100 per session I’ll need to beg, borrow, or steal videoconference facilities and probably suck someone into playing moderator.

Watching the rest of the RYOMS Kickstarter fallout is kind of mesmerizing.

My big experiment for this Kickstarter was dropshipping direct from printers. After the IOSS saga and resolving delivery problems, it comes out that I had about a 7% error rate. A few packages just… didn’t arrive. Some places, like South America, needed 45-60 days to deliver. Most problems fell into three categories:

• EU shipments without phone numbers
• Non-ASCII addresses
• Canada

Each of these are mostly fixable, except for Canada. My loss rate for dropshipping to Canada was about 35%. It didn’t seem to matter if the recipient provided a phone number or not. Some packages took two weeks to arrive: others, six or eight weeks. I suspect Canada customs loathes international media mail and puts it at the bottom of the processing pile.

The current Kickstarter (Dear Abyss) does not offer dropship outside the EU, UK, and Australia. I need to figure out the failure patterns and what I can do about them before I dropship across national borders again.

I also launched sponsorships for the second edition of Networking for Systems Administrators. I declared that if I got 100 print sponsors I’d do another sponsor-exclusive challenge coin. About a month in, and there’s 77 print sponsors. Many of them are first-time sponsors, lured in by the RYOMS Kickstarter. Just wow. Sucking people further down the Customer Acquisition Funnel works! And there’s a good chance I’ll have to follow through on the challenge coin.

Making new words has been difficult, what with the buildup to the most consequential US election in my lifetime. By the time this post hits the public we’ll know the outcome, but at the moment I’m hoping these posts don’t turn into “the difficulties of being a self-published writer building an entirely new legal infrastructure while living on a Digital Nomad visa and learning a new language.” At the time I write this, that’s a real possibility. Yes I’m a straight white middle-aged guy, but I’m also an insolent anti-authoritarian writer who throws around words like “neurypnological.” As soon as the list works through “women” and “queer folks” and “PoC” and down to Q-list celebrities, I’m on it. Creative work while carrying this sort of mental overhead is like losing half your RAM, and the human platform has incredibly poor paging and swapping performance.

If things go well, though, I’d like to crunch to finish Project IDGAF by the end of the month. It’s not a long book. All I need is time and spoons. I mean, I had time to write a Fediverse bot, so it should be perfectly doable. If. I’m amusing myself by imagining how I would market this ridiculous atrocity.

I am going through the N4SA manuscript, marking stuff to check and places to add stuff and discussions I need to have. Overlay networks like VPNs and MPLS are much more broadly used today than ten years ago. TLS, which was the main driver for this edition. Lots of little warts. It doesn’t matter how large a wart is, though; it’s still a wart and should be removed.

The nice thing is, I’m about out of inventory for Things I Need To Sell. I have an assortment of short fiction collections that are nearly ready. My Christmas collection needs a Prohibition Orcs short story, but I don’t want to launch that until next June so that’s okay. I have about 50,000 words of Rats’ Man’s Lackey tales, which is 1-2 stories short of a collection. There’s about 25,000 words of uncollected Prohibition Orcs, just short of half a collection. I could finish up any one of these but the truth is, I want to build up some inventory first. I want to do some damn writing.

So I’m going to try to do that now.

I left Twitter right after Elon Musk bought it. After exploring many alternatives, I’ve settled in the fediverse (often called “Mastodon”) as my main social media channel. I also have a Bluesky account, but it’s decidedly secondary.

Why did I choose this? Isn’t Bluesky the Next Big Thing? Isn’t it “like Old Twitter but better”?

Bluesky sucks less than old Twitter did, yes. It has nice features, like subscribable community-maintained block lists. It’s still a business, though. They are not making money yet. Their plans to do so appear remote. Which means that somehow, I’m the product.

I’ve said this so often it’s turning into a Lucas Cliche, but: the Internet’s business model is betrayal. Every mature social media platform has betrayed us. Every big search engine has betrayed us. (Search Google for “the strike is the compromise”. Then ask yourself why they’d be hiding some of the most contentious bits of labor history. No, I’m not afraid that the Goog will deprioritize me. They already have. Google once sent me hundreds of blog each day. In the middle of the year, that fell off a cliff.)

Bluesky might be a public benefit corporation, but that only means they are allowed to consider public benefit as well as profits.

Is it possible that Bluesky will stand by their declared morals and not eventually sell us out? Yes. But I’ve watched Internet companies rise and fall for decades. I haven’t seen any company remain benign, and extraordinary claims demand extraordinary proof. I don’t want to invest ten years in a third party platform only to have it do a rug pull at the end of my career.

Until it can prove otherwise Bluesky is just another company, sowing another crop of victims.

Yes, I know you can’t prove a negative. I do not own that problem.

The fediverse is open. Any social network I build there is mine to grow or destroy. I control my experience, and can easily block alt-right/TERF/racist garbage at the server level. Does it grow more slowly? Yes. Does the fediverse lack a coherent user story? Also yes. The whole “by picking a server you’re picking the kind of moderation you want” aspect is critical, deeply confusing, and unadvertised.

Despite all that I’ve built a fedi following as large as I had on Twitter, and it supported me through the Run Your Own Mail Server Kickstarter.

What about Threads, Instagram, or Facebook? Pffft. Meta is the poster child for betraying its users.

So: follow me on the fedi. Or on the RSS feed here. Or subscribe to my announcements-only mailing lists. Or, if you must, follow me on Bluesky.

People can support my work by buying my books, through whatever channels they prefer. I also have my Patronizer program, offer sponsorships of individual titles, and take early orders via Kickstarter. Folks ask me what the differences are between these three things.

Patronizers send me money every month, either through Patreon or my store. They get everything that sponsors and Kickstarter backers get. If you receive my books in print, and I send sponsors a physical gift, you get that gift. Patronizers who receive digital rewards get any digital rewards that sponsors and Kickstarter backers get. Patronizers are thanked by name in the Acknowledgements in the front of everything. Any print books are signed with a personal thank-you note.

Sponsors back a particular book. I offer sponsorships only for tech books. If you don’t want to back every daft thing I do, or fear I will soil your name by thanking you for atrocities, or you have enough fiscal responsibility to not send me money monthly for no good reason, sponsorships are for you. When the book comes out, sponsors receive a gift. The gift might or might not be the book. It might be related to the book. It might amuse only me. Sponsors are thanked in the back of the book. Any print books are signed with a personal thank-you note.

Kickstarter is basically pre-orders. Backers get a chance to purchase any limited editions I create. Their name doesn’t go in the books. I sign print books but don’t personalize.

Practically, how does this work? Now that everyone’s had a chance to get their gifts, here’s what I did for Run Your Own Mail Server.

Print sponsors received a special edition of the book, (Ruin Your Mail By Running It Yourself). It will never be in stores, although I have a few extras that will wind up in charity auctions.

They also got a metal challenge coin. I’m quite pleased with how these came out. This coin will never be re-issued. I have a few extras that will, again, go to charity.

Why these? Because they amused me. Seriously. That’s it.

Print-level Patronizers got both. They also didn’t know what was coming.

Kickstarter backers could get the RYOMS Special Edition. They didn’t know what it was either. They did not get the challenge coin, however.

Why do it this way? My second business goal is to lure people into buying direct from me, eliminating middlemen like Amazon. (My first business goal is to pay the mortgage.) The more direct our relationship, the more crap I give you. Or, if you prefer: the further you descend down the Reader Acquisition Funnel, the more I try to weigh you down so that you can never climb out.

Or:

If you buy my books, I appreciate you.

If you preorder my books at release time, I appreciate you more.

If you back a book before I’ve finished writing the silly thing, I gotta make it worth your while.

If you send me money every month, I must show my sincere gratitude.

A few years ago I switched from delivering books via WordPress downloads to Bookfunnel. Now and then, folks ask why. “Because it reduces my pain without escalating yours” is trite, but true. Here’s the full explanation.

When I first opened tiltedwindmillpress.com, I provided files at obfuscated filenames. By the third direct sale, someone had shared the link to eleven thousand of their closest friends. Pirating my books is a jerk move, but pirating them off my own server is downright insulting.

Woocommerce provides access controls for downloads, letting me limit the number of downloads. I set it to ten and moved on.

That eventually caused problems, though. Now and then someone would need to redownload their books more than ten times. People want help loading their files onto devices. Woocommerce’s download management is clunky, probably because they didn’t anticipate my use case. Bundles like The Full Michael took hours of painstaking labor to update. (I don’t remember if I actually launched TFM before Bookfunnel, but the thought of doing it the old way causes keyboard-trashing shudders, so my body certainly remembers.)

Bookfunnel lets me provide epub, mobi, and PDF, all easily labeled. If you create an account at https://my.bookfunnel.com, they’ll let you redownload your books as many times as you like. When I update a book, updates actually propagate across the accounts. They can help you load your ebooks onto whatever weird ereader you own. I pay them for this service specifically so they leave my customers the heck alone.

I’ve written before how the Internet’s business model is betrayal. What will I do if Bookfunnel gets bought and decides to exploit everything and everyone?

I’ll stop using them.

Yes, having my readers’ email addresses in the hands of an exploitative firm would suck. I am highly confident that exploitative firms already have that information, however. Many of you use disposable or filterable addresses for exactly that reason. I would take the money I spend on Bookfunnel and give it to a WordPress contractor to have them manage the files, or to even write a Woo-compatible WordPress plugin for ebook management.

So: ease of management, ease of re-downloads, and help loading books on your devices. That’s why.

(This post went to Patronizers at the beginning of June, and the public at the beginning of July.)

“The deck is clear, projects are ready to go, I’m ready to WRITE!”

One lovely Friday night in May, She Who Must Be Obeyed finished teaching for the summer. The following Sunday, at five AM, she broke her leg.

You look alarmed, so I’ll say now: she will fully recover.

The next couple weeks were a blur. The third week, where she could take care of herself enough that I could do some work, are also a blur–but mostly because I was doing tech edits on Run Your Own Mail Server. The Kickstarter was scheduled to start on 20 May, and I had invested a bunch of energy in shilling it, so I didn’t want to push it back, but my stupid conscience demanded I have the book in copyedit before launching the Kickstarter. Why would I launch a Kickstarter on a book I’m not ready to deliver? I also had to finish writing two four-hour courses, one on email and one on TLS, for BSDCan. So, I launched the Kickstarter and got ready for BSDCan.

You remember my last Sausage post? Where I said I thought that the direct market for RYOMS was exhausted? I hoped I might gross seven, maybe ten thousand?

I was wrong.

So very wrong.

And the dang thing isn’t over! I’m going to be shipping over 500 books. I might need to buy help doing that, particularly for the drop-shipped copies. Despite that complaint, you’d be helping me out if you’d share the campaign.

Part of the reason I set the Kickstarter to run over BSDCan was that I was teaching about email, and wanted to mention that the Kickstarter existed. I thought it might sell a couple more books. Also, I thought that if I was busy being the BSDCan con chair, I couldn’t spend my days obsessively reloading the Kickstarter page to see if anyone bid. The con chair role mainly consisted of pointing at volunteers and saying “You. You are empowered to make this Thing happen. Go. Do.” Plus, I’d deal with any last-minute disasters.

You ever start a week-long con exhausted? Because I sure did. It was a loooong week. Fortunately, SWMBO was more able to care for herself, so I was able to go at all. (If I hadn’t been chair, I would have canceled.)

So, yeah. Very few new words this month, and those all on polishing RYOMS. I hope to change that this month.

The eight hour drive home from BSDCan gave me time to ponder the world and my place in it. One thing I’ve been contemplating is my Patronizer rewards. The video hangout tier was popular during the covid lockdown. We still have covid, but we’re not in lockdown. I often start the video hangout and nobody shows up.

I’m contemplating dropping the monthly video hangout, replacing it with a quarterly all-Patronizer hangout: two in my morning, and two in my evening. That would give everyone a chance to show up.

I would replace the Monthly Video Hangout tier with a private chat. I would check the chat at least 2-3 times a week. The question is, what platform? Signal would be preferable, but its anonymity means it doesn’t integrate well with Patreon or Woocommerce. I’m familiar with Slack. Matrix and Discord annoy me. The catch would be, I’d demand that such a chat be family-friendly. Perhaps Addams Family friendly, but family friendly. That means moderation. I don’t know if I want to do that labor.

So, pondering. Video hangout subscribers, I’m open to your thoughts.

Meanwhile, I’m waiting for RYOMS to return from copyedit. While books like SNMP Mastery covered complex material, that material could easily be chunked. It’s the most complex and interrelated book I’ve ever written. It does not break into chunks. Everything depends on everything. That meant painstaking interleaving of information, in a weird order that looks clunky but is the only way to approach the material. There’s reasons nobody else wrote this book. I have several outstanding anthology invitations, so I’m gonna break up my mental logjam and write some short fiction for a little bit. My brain is tired after the last few months.

I’m looking at the RYOMS Kickstarter and thinking I should do that revision of Networking for System Administrators I’ve been pondering. The cover art will need mushrooms, however.

Before then, though, I’ll launch Dear Abyss. Which might make two grand, if I’m very lucky. A collection of previously published honest advice columns is of much less interest than running a mail server. Even if “honest” means “bitter and cynical.” We’re talking sysadmin stuff, after all.

Sorry for the dearth of news, but it’s been a crap month. Do let me know what you think about the chat thing, however.